JAMIS Software Corporation Privacy Policy
Your privacy is important to us. This privacy statement explains data collection and use practices of the JAMIS website and JAMIS products in addition to your rights related to such practices. This Privacy Policy was last updated on October 7, 2018; however, the Privacy Policy can change over time to meet changing business or legal requirements.
This policy addresses our privacy practices relating to visitors to the Site and registered users of the Site. For purposes of this Privacy Policy, “Personal Information” means any information that, by itself or in combination with other information, identifies or can reasonably be used to identify an individual, such as name, email address, IP address, telephone number, address, billing information or date of birth. Personal Information does not include information that is anonymized, or publicly-available information. The term “Processing” means any operation or set of operations which is performed on Personal Information, whether or not by automated means, such as collection, use, organization, storage, alteration or destruction, disclosure, or transfer.
If you are (a) visiting our website from outside the United States (US) or (b) using our products with personally identifiable information from data subjects outside the US (including in the European Economic Area), please be aware that our operations are primarily in the US and so any personally identifiable information you provide to us may be transferred to the US where data protection laws may not be as protective as those in other countries (including your country of residence). However, our collection, storage and use of personally identifiable information will at all times be in accordance with our privacy policy. By using the website or our products, you consent to such transfer of personally identifiable information, and are representing that you have the right to transfer such information outside your country. We will take all steps reasonably necessary to ensure that such data is treated securely and in accordance with this policy. We rely on our legitimate interest as indicated in this Privacy Policy. We further act to comply with applicable laws and regulations, such as to comply with a subpoena or other legal process, and to allow the option to opt out in the future, of so desired.
Information Collection, Use, and Sharing from JAMIS.com
By accessing the site, you are consenting to the information collection and use practices described in this privacy statement. In general, you can visit JAMIS.com without revealing any personal information about yourself. We track the Internet address of the domains from which people visit us and analyze this data for trends and statistics, but the individual user remains anonymous. There are times when we may collect personal information from you. You will have the option not to provide the information. If you choose not to provide the information we request, you can still visit most of the JAMIS.com Web site, but you may be unable to access certain options, offers, and services.
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to any third party.
JAMIS.com uses forms for visitors to request information, products, and services. Depending on the product, service or information visitors request, visitors’ contact information (e.g. e-mail addresses or telephone numbers) may be collected. We have a legitimate interest in using such contact information from these forms to send information about JAMIS to visitors. You may opt out of future marketing communications by clicking “Unsubscribe” on those emails. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request or otherwise specified in this privacy policy.
We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
- First-party cookies: First-party cookies are those cookies set by a website that is being visited by the user at the time (e.g. cookies placed by this website).
- Third-party cookies: Third-party cookies are those cookies that are set by a domain other than that of the website being visited by the user. If a user visits a website and another entity sets a cookie through that website, that cookie would be a third-party cookie.
- Session cookies: These cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when the user closes the browser window. Session cookies are created temporarily. Once a user closes a browser, all session cookies are deleted.
Unless you ask us not to, we may contact you via email in the future to tell you about offers, new products or services, or changes to this privacy policy.
Information Collection, Use, and Sharing from purchase of our Products – Personally Identifiable Information
In order to process the purchases of licenses for copies of our software, certain information is necessarily collected by JAMIS. We retain records of licensed users of our software, and these records may contain any or all of the following information: names, addresses, phone numbers, or other relative identifying information (hereinafter “PII”). We do not sell or share this information with other parties. If a customer places a request for customer service, the information that may be collected is: e-mail address, name, phone number, correspondence records, and technical information such as system hardware, operating system, and the version of JAMIS being used. This information is voluntarily given by the customer, and is used by JAMIS only for the purpose of assisting the customer. Information collected by our customer support department is not sold to other parties.
Information Collection, Use, and Sharing from use of our Products – Customer Data
In the normal course of using the product, Customers may submit information or material into JAMIS’ software (“Customer Data”), which may include personally identifiable information from the Customer. JAMIS may access Customer Data for the purposes of providing the Service, preventing or addressing service or technical problems, responding to support issues, and responding to Customer’s instructions, for JAMIS’ internal marketing purposes as described in the next paragraph, or as may be required by law, in accordance with the relevant agreement between Customer and JAMIS.
JAMIS monitors certain uses of the software to enable us to market and provide optimal products and services to you. Specifically, we use this information a) to study, expand, and optimize the use, capabilities and overall performance of JAMIS’ products and services, b) for campaign measurement, analytics, and metrics for our internal analysis, c) to manage the security of our sites, and to comply with applicable laws and regulations.
JAMIS has no direct control or ownership of the personally identifiable information it processes. Customers are responsible for the accuracy, quality, integrity, legality, reliability, appropriateness, and compliance with any regulations or laws associated with that data.
JAMIS retains Customer Data according to the timeframes set forth in the relevant agreement with its Customers. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request or for compliance with any regulations or laws.
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Information that is collected via the website is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Unfortunately, no system can be guaranteed to be 100% secure. Consequently, while we use commercially reasonable efforts to protect your Customer Data, we cannot completely guarantee the security of our servers, the means by which information is transmitted between your computer and our servers, or any information provided to us or to any third party. Any information that you provide to us is done so with an understanding of such risks.
JAMIS’ website contains links to external sites. Please be aware that we are not responsible for the content, security, or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@jamis.com or by mail using the details provided below:
6640 Gunpark Drive, Suite 103
Boulder, CO, 80301, United States
