Upgrade with Confidence: Take Advantage of JAMIS Upgrade-as-a-Service (UaaS)
Upgrading your ERP system is an important milestone — and with the right support, it can be a strategic opportunity to boost performance, adopt new features, and streamline business processes. That’s why JAMIS offers Upgrade-as-a-Service (UaaS): a guided, end-to-end approach that helps organizations successfully move from one version (or even two versions) of JAMIS to the latest release.
Whether your upgrade is overdue or you’re proactively preparing for future growth, JAMIS UaaS is here to ensure a smooth, supported, and optimized transition.
What Is Upgrade-as-a-Service (UAAS)?
Upgrade-as-a-Service is a structured as a fixed-price consulting engagement where JAMIS guides you through the entire upgrade process — from early planning to post-upgrade optimization. This single, unified offering includes:
- Introduction to New Features – Learn what’s new and how these updates can enhance your workflows
- Testing – Validate automations, reports, dashboards, and generic inquiries to ensure a clean upgrade
- Training – Get hands-on support in understanding best practices and changes to core functionality
- Optimization – Tailor the rollout of new features and improvements to fit your organization’s specific needs
We’ve helped clients upgrade from one version behind — and even two versions — with a focus on minimizing risk and maximizing value. Learn More >
Your UaaS Journey: A 3-Phase Process
We’ve built the UaaS program around three key phases to provide a clear path, collaborative planning, and consistent support:
Phase 1: Initial Consultation
Everything starts with a strategy session where you’ll work directly with your JAMIS Account Management and Customer Success teams:
- Complimentary guidance on the upgrade approach
- Setup support for your test environment, including a refreshed data instance
- Overview of new features and how they apply to your workflows
- A recommended test plan template for your team
- Identification of upgrade-specific risks (e.g., customizations, integrations, single sign-on systems like Okta/OpenID, PowerBI, etc.)
Phase 2: Upgrade Planning
Once the groundwork is in place, we move into detailed planning to ensure alignment and momentum:
- Evaluate internal resources and availability
- Plan how and when features will be introduced, tested, and adopted
- Develop an internal training strategy for users
- Set up a regular schedule for testing calls, giving your team ongoing access to the JAMIS team for questions, troubleshooting, and support
Phase 3: Upgrade Execution and Support
Now it’s time to execute — with JAMIS by your side at every step:
- Activate and configure new features and enhancements
- Join regular testing calls to validate performance and address issues
- Continue hands-on testing across automation, dashboards, reporting, and more
- Deliver training and best practice guidance to drive user adoption
- Receive limited post-upgrade support to ensure a stable, confident go-live
Why Choose JAMIS UAAS?
Upgrades shouldn’t disrupt your business — they should elevate it. With Upgrade-as-a-Service, JAMIS delivers a partnership-driven experience that:
✅ Reduces risk and avoids surprises
✅ Increases team confidence through training
✅ Accelerates time-to-value with expert-led planning and testing
✅ Helps you unlock powerful new capabilities in JAMIS
Let’s Talk About Your Upgrade
Whether you’re currently on the latest version or are one or two versions behind, JAMIS is here to help you move forward with clarity and confidence.
Contact your JAMIS Account Team today to schedule your upgrade consultation — and let’s get started on your path to a more powerful JAMIS experience.
