On January 1, 2024, JAMIS introduced our new Customer Support Portal. The JAMIS customer support portal offers several benefits to customers, enhancing your overall experience. Here are some key advantages:
- Self-Service Options: Customers can independently resolve common issues by accessing self-service resources such as FAQs, knowledge base articles, and JAMIS Education & Training guides. This empowers customers to find solutions quickly and efficiently.
- Real-time Updates: The portal will provide real-time updates on the status of support tickets, keeping you informed about the progress of your inquiries.
- User-Friendly Interface: Well-designed customer support portals with intuitive interfaces make it easy for customers to navigate and find the information they need. A user-friendly experience contributes to overall customer satisfaction.
- 24/7 Accessibility: The customer support portal provides round-the-clock access to information and resources.
Have you enrolled yet?
Please contact firstname.lastname@example.org and we’ll provide an enrollment form to get your users registered.