JAMIS is a growing company that has been supporting government contractors for more than 30 years, specializing in Finance and Accounting software. Government contractors deserve technology solutions that improve how they serve their federal customers, not get in the way. At JAMIS Software, we understand the unique requirements of tracking and managing government contracts – from the RFI, to contract award, to staffing through project delivery, accounting, and reporting – while staying compliant with DCAA, FAR, NIST and other industry requirements. That’s why we built JAMIS Prime ERP, a modern and advanced Cloud ERP solution designed to support government contractors every step of the way. We have offices in San Diego, CA; Boulder, CO, Coral Springs, FL, Mahwah, NJ; and Reston, VA. This position is currently being considered for either in-office or remote work.
General Summary:
We are currently looking for a results-oriented and service driven Project & Support Analyst to join our Humanic Division. The Analyst is responsible for assisting project managers with managing all aspects of client system implementations. This includes but is not limited to planning, estimating, organizing, and monitoring the execution of all project activities. This position requires in-depth knowledge of JAMIS HCM system and business processes. This position works with Humanic Professional Service Team and Humanic Development Team to define solutions for report issues, enhancements, and provides technical expertise to the customers. This position is responsible for performing all duties in accordance with the JAMIS Software company’s policies and procedures.
This position reports to the Humanic Professional Services Manager and may be located either in one of our JAMIS offices or remote.
Essential Duties and Responsibilities:
- Assist Project Managers in the following tasks ensure the execution of each project phase:
- Project planning – Plan all phases of system implementations or projects which include but are not limited to installation, training, conversions, and modifications.
- Project organization – Organize and schedule each task of the project from system installation to project sign-off.
- Monitoring – Monitor all aspects of the project including periodic status reports, monthly project billing review with Accounting Manager and reconciliation of budgeted versus actual costs
- Application Development – as part of continuing product upgrades, new and improved.
- Provide support to clients –This will involve support issues in HRMS, Applicant Self Service (APSS), Employee Self Service (ESS), Manager Self Service (MSS), Prime integration and report writing.
- Learn the workings of the Oracle BI Report Writer. Build client custom reports, work on report support issues, build/enhance subject areas, create new BI users, remove BI users, etc.
- Assist in sales demos – this may involve demoing HRMS, self-service applications and BI Report writer.
- Require demonstrating sound troubleshooting skills, create and assign task, and escalate issues through to a documented resolution.
- Effectively manage and execute on additional special projects as required.
Requirements and Qualifications:
- A Bachelor’s Degree in Human Resources, or related degree is required.
- Minimum of 5 years of experience in Human Resources field.
- Experience with the software industry and high technology sector is highly desirable.
- Must be able to define technical details, best practices, and procedures consistently and accurately.
- Expert in the use of Excel spreadsheets and Pivot tables, Windows software packages is a must.
- Strong attention to details and a solid analytic skill base.
- Excellent phone and email communication skills.
- Must be able to handle multiple, shifting priorities and a large volume of technical problem resolution.
- Be an independent high-level contributor, who can function with minimal supervision.
- Exhibit strong decision-making skills and the ability to grasp and communicate complex concepts quickly and independently.
- Experience developing and maintaining relationships and ability to interact with all levels of the organization.
- Must have a results-oriented work ethic and a positive, can-do attitude.
- Ability to work in a small team environment.
What JAMIS Offers You:
We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.
We offer a culture that fosters career development and values working together as a team.
We offer a comprehensive compensation and benefits package; 401(k) with generous employer match; and paid time off.
If you’d like to apply for this position, please send your resume to jobs@jamis.com with the job title in the subject.
