Government contractors face a set of unique challenges due to the nature of their work. The main challenges can be identified as the time and efforts that go into finding work, the need to comply with guidelines that can differ from one government agency to another, and the sometimes challenging relations that exist between competitors that can end up working together as a contractor and subcontractor on the same project.
Most government contractors can benefit from using the right solution to manage the entire contract life cycle, from opportunity identification, to contract award, and all the way to contract close out. Unfortunately, most business solutions are not tailored to the unique challenges of government contractors. This is why it is important to select a comprehensive and industry-specific cloud ERP solution designed for the way you do business.
Tracking a project from the moment the opportunity is identified boosts win rates. Gathering information on historical results with customers and against competitors could help you improve the way you build proposals, and also allow you to identify the best opportunities with the best win rates for your business. Data might also show that a specific project is not worth pursuing because the profit margin would be too small. However, you would not be able to make an informed decision without the right cloud ERP solution.
Some of the benefits of a software solution like JAMIS Prime ERP, with integrated CRM include:
– Increased customer insight, allowing your business development professionals to better understand your customers’ needs
– Track the details within each of the stages and dates in the capture management process, from pre-solicitation, to requests for information, to RFP.
– With an integrated CRM, you can produce more accurate forecasts that include high probability opportunities
– Give everyone in the organization visibility into sales data such as competitor win rate, contract incumbent info, agency history, teaming relationships and more to help you focus in on the right opportunities
The key integration features within JAMIS Prime include:
Seamless Contract Lifecycle Planning – JAMIS Prime provides a single system for tracking customers through the cycles of unqualified leads, to prospecting, to closing, and finally to up-selling. This provides your teams with a complete history of communication and business history to eliminate confusion and improve conversion rates. And process automation will notify each department of their roles and responsibilities along the way.
Opportunity Management – Opportunities provide a central place where team members can collaborate on business development tasks and activities. Customizable opportunity types and classifications will help keep you aware of the details in a simplified manner.
Document Management & DocuSign Integration – Store documents, use version control capabilities, and link to SharePoint documents. Or take it to another level and use our new DocuSign integration and go completely paperless. This gives you the ability to store contract agreements, partner agreements, NDA’s, and much more all in one place.
Account and Contact Management – Leads can be converted into business accounts, which are in turn linked to contacts, activities, tasks, opportunities, cases, and documents to provide a 360 degree view of the account. Your sales team will be instantly notified of any recorded activity which may impact their account.
Approvals and Workflow – Manage permissions and customize approvals to match your business development processes. You can also restrict rights to specific customer accounts to limit exposure of key activities.
Dashboards, Pivot Tables, and Power BI Integration – Administrators can create announcements and default dashboards which can be customized by each business development team to match their individual needs. Dashboards and favorites link business development personnel to real-time information delivered in tabular or graphical form.
Outlook Integration – Gives users the ability to add emails as they come in to the appropriate account, support case or opportunity. This saves time and eliminates the extra step of keying in information into the CRM system.